How to Remove Friction From the Specialty Medication Journey

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Your specialty medications can transform patient outcomes—if patients receive them.

Between prescription and first dose, patients face significant roadblocks that cause abandonment:

  • 93% of providers say prior authorizations delay care
  • 59% of patients don’t know copay assistance exists
  • 85% of specialty medications require specific pharmacies—but prescriptions are often sent to the wrong ones

This infographic follows Maria, a chronic migraine patient navigating the detours between prescription and treatment—from PA delays to pharmacy routing errors. Each stage reveals where intervention matters most.

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