How to Get Started with Agentforce in Slack

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Bring AI agents right into the flow of work—no new logins, no context switching, just smarter collaboration where it already happens.

Work shouldn’t mean juggling a dozen apps or losing track of critical information. That’s why we built Agentforce to work seamlessly inside Slack—turning AI from a side project into an actual teammate.

Here’s what that looks like:

  • DM an agent to draft a project brief or create a canvas
  • @mention one in a channel to pull instant insights from your Salesforce data
  • Ask it to update deals, search your workspace, or answer team questions on the fly

Getting started is refreshingly simple. Launch Channel Expert in seconds to answer those repetitive FAQs. Choose from ready-made templates for HR, sales, marketing, and more. Or build your own custom agent using enterprise data and workflows that fit exactly how your team works.

The result? Teams spending less time switching tools and more time doing what matters. Ready to bring AI into the flow? Our new guide walks you through everything from first setup to advanced custom builds. Because the best AI doesn’t just work for you—it works with you.

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