AgentTAM: From Firefighting to Flight Control with Agentic AI

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Moving from constant crisis management to strategic, proactive operations is the ultimate goal for any data-driven organization. In this session, Niel Dunnage reveals how Cloudera uses its own platform to build Agent TAM, a suite of AI agents designed to transform engineers into flight controllers who anticipate issues before they reach the cockpit. Using a mix of elite sports coaching analogies and deep technical insight, Niel demonstrates how institutional knowledge and private AI models can unlock your team’s true potential.

Why you should watch:

  • Learn how to transition from firefighting support cases to proactive strategic planning using Cloudera AI assistants.
  • See how to capture the expertise of your veteran engineers and make it accessible to your entire organization through RAG.
  • Understand how to deploy agile, private AI models that protect your intellectual property and adhere to strict regulatory requirements via Cloudera SDX.

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