2026 MuleSoft Connectivity Benchmark Report

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Whitepaper

The age of digital transformation is behind us. We are now in the race to the Agentic Enterprise—a shift where success depends not just on deploying AI, but on your ability to orchestrate and govern it.

The 2026 MuleSoft Connectivity Benchmark Report, based on insights from over 1,000 IT leaders, reveals an accelerated shift toward autonomous systems, with 88% of organizations already on track for partial or full agentic transformation. Yet, this momentum faces a critical barrier: the orchestration and governance gap. With 50% of AI agents currently operating in isolated silos, fragmentation is creating a rising risk of shadow AI and complexity. In fact, 86% of IT leaders warn that without proper integration, agents add more complexity than value

This architectural disconnect is leading 64% of leaders to express concern over their ability to meet near-term AI goals. And the consensus is clear: 96% agree that AI agent success depends on seamless integration.

Download this year’s report for an in-depth look at key insights and architectural complexities:

  • The Governance Gap: Only 54% of organizations have a framework for centralized governance, necessary to ensure reliability and security.
  • The Silo Problem: Half (50%) of AI agents operate in isolation, outside of cohesive multi-agent systems.
  • The Integration Mandate: 96% agree that the success of AI agents depends heavily on seamless, debt-free data integration.

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