Where collaboration meets automation at scale
Work evolves in real time, but most processes don’t. Requests change, priorities shift, and the right next step often depends on context. Yet the systems meant to support work often slow it down.
Nearly 4 in 5 employees (79%) say their company hasn’t taken meaningful steps to reduce tool fatigue or consolidate platforms. Almost 1 in 5 workers switch between apps more than 100 times a day. That friction adds up — more than 100 hours a year is lost to unnecessary context switching.
Automation today must be flexible, intelligent, and built into where work already happens.
With Slack’s Workflow Builder, teams can automate everything from daily requests to multi-step processes that adapt based on inputs, conditions, and outcomes. There’s no code required, but for teams that need deeper customization, Slack supports low-code and pro-code extensibility.
New innovations like conditional branching, AI-generated workflows, and expanded Salesforce actions make automation in Slack more powerful and accessible than ever. Teams can route work dynamically, summarize conversations automatically, update records across systems, and escalate decisions in real time without switching tools.
