TELUS,a global telecom company, faced a complex hurdle: rapid acquisition growth left them with massive technical debt, a distributed workforce, and a costly, maintenance-heavy legacy Virtual Desktop Infrastructure (VDI). Customer agents were slowed down by sluggish login speeds and disjointed applications.
In this case study, TELUS reveals how they built the “TELUS Desktop Stream” to eliminate legacy complexity, optimize agent productivity, and fortify data protection.
Download the full story to discover:
- 3x Faster Access: How transitioning contact centers to ChromeOS accelerated agent login speeds by 300%, drastically reducing friction and boosting customer satisfaction.
- Advanced Browser Security: Discover how TELUS uses Chrome Enterprise Premium to safeguard corporate data with built-in data loss prevention (DLP), secure access controls, and threat protection directly within the browser.
- The $15M IT Savings: Learn how TELUS avoided a massive $15 million infrastructure refresh and slashed operational expenses by moving away from traditional VDI.
- Zero-Trust App Streaming: See how the combination of ChromeOS and Cameyo by Google allows TELUS to stream over 100 core applications securely to a distributed workforce without the cost of legacy systems.
Stop letting legacy VDI drain your budget and slow your teams. Read the case study to see the blueprint for a fast, secure, browser-based workspace.
