GenAI chatbots are transforming customer engagement, but they also introduce new risks beyond traditional web security. Because chatbots can access data, connect to APIs, and respond in natural language, they are vulnerable to prompt injection, data leakage, harmful outputs, and unauthorized actions. This white paper explains these chatbot-specific risks and shows how Check Point WAF helps secure GenAI chatbot applications with real-time AI interaction inspection, prompt-injection prevention, data protection, API security, and harmful-content blocking enabling organizations to innovate safely while protecting customers, data, and trust.
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